Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our logistics services.
Information We Collect
Personal Information
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, job title, business address
- Shipment Information: Cargo details, shipping addresses, tracking preferences
- Financial Information: Payment details, billing information, credit history
How We Use Your Information
Service Delivery
- • Process and fulfill shipment requests
- • Provide tracking and delivery updates
- • Handle customs and regulatory requirements
- • Manage customer accounts and billing
Communication
- • Send service notifications and updates
- • Respond to inquiries and support requests
- • Provide marketing communications
- • Share industry insights and news
Business Operations
- • Improve our services and operations
- • Conduct business analysis and planning
- • Ensure security and prevent fraud
- • Comply with legal obligations
Legal Compliance
- • Meet regulatory requirements
- • Respond to legal requests
- • Maintain business records
- • Protect our rights and interests
Information Sharing and Disclosure
We may share your information with the following parties:
Service Partners
Shipping carriers, port operators, customs brokers, and other logistics partners necessary to fulfill your shipments.
Government Authorities
Customs agencies, regulatory bodies, and law enforcement when required by law or necessary for shipment clearance.
Business Partners
Affiliated companies, joint venture partners, and trusted business associates involved in providing our services.
Data Security
We implement comprehensive security measures to protect your personal information:
Your Rights and Choices
Access & Correction
Request access to your personal information and correct any inaccuracies.
Data Portability
Request a copy of your data in a structured, machine-readable format.
Marketing Opt-out
Unsubscribe from marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Privacy Officer
Mailing Address
International Trade Center
City, State 12345
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last updated" date at the top of this policy
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.